Accessibility Statement

Last updated: October 2026

1. Our Commitment

Frondly LLC wants everyone, including people with disabilities, to be able to use our website and request palm care services across Southwest Florida. We believe our digital experiences should be accessible, welcoming, and straightforward for all homeowners, commercial property managers, and partners in our service communities.

2. Standards We Aim For

We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Conformance status: Partially conforms, October 2026.

Please note that we have not conducted a formal third-party accessibility audit, and no formal certification of complete conformance is claimed at this time. We continue to review and refine our site as part of regular maintenance.

3. Measures We Take

To support an inclusive experience, we work to apply the following measures across our website:

  • Text Readability & Contrast: Clear font hierarchy, readable text sizes, and appropriate color contrast ratios across surfaces.
  • Keyboard Navigation & Visible Focus: Full navigation reachable via keyboard controls with clear, visible focus rings.
  • Form Usability: Explicitly labelled input fields and clear validation error messages across our estimate and contact forms.
  • Alternative Text: Descriptive text for meaningful photographs and icons to assist screen reader users.
  • Responsive Layouts: Flexible layouts engineered to adapt smoothly across mobile phones, tablets, and desktop displays.
  • Motion Preferences: Respect for reduced-motion system preferences where possible to minimize distraction and vestibular discomfort.

4. Known Limitations

While we strive for comprehensive accessibility, some parts of our platform may not yet be fully accessible. Known limitations include:

  • User-uploaded property photos submitted during estimate requests, which may lack descriptive alternative text.
  • Embedded interactive service area maps and location boundaries.
  • Third-party integrations, widgets, or analytics tools outside our direct development control.
  • PDF invoices and job documentation generated in the customer and vendor portals.

5. Other Ways to Reach Us

If you experience any difficulty using our website, you do not have to rely on digital forms. You can request a palm care estimate, schedule service visits, review routes, or get assistance directly by phone or email, and our team will gladly assist you.

6. Feedback and Contact

We welcome your feedback on the accessibility of Frondly LLC. If you encounter an accessibility barrier or have suggestions on how we can improve, please let us know.

Expected reply time: Within 24 - 48 hours

Frondly LLC
Email: hello@frondly.co
Phone: (305) 330-6307
Service Area: Estero, Naples, Sarasota, Palm Beach, Miami, FL